The Faisalabad Serena Hotel

For the Love of Heritage

The Faisalabad Serena Hotel is close to business district on a quiet road surrounded by beautiful gardens. Two kilometers away from the teeming bazaars (markets) of the city, the hotel is a haven of peace and serenity in a city famous for its textile. At times one has to look further than history itself for ideas for a ravishing interior; one can see an indigenous marble floor, Chinioti Sofa with vibrant floral print tapestry made of course in Faisalabad itself. Yellow Ceramic lamp with petal cutouts in one of the sitting areas. It gives the place a majestic touch and altogether an eclectic feel. A huge stunning brass lamp hangs in the lobby offsetting brick walls; floral tiles accentuate doorways around a matching floral print sofa. An elegant polished rosewood table is reflected in the ceramic tiles on the floor. The pulsating maroon, ochre and green print patterned floor is reminiscent of spacious old city homes of Faisalabad.

The courtyard is another treat for one’s senses; the brick floored courtyard is decorated with fragrant, flowering terracotta, and a central fountain fashioned after an old fashioned Persian wheel (rehat). The vibrant colors add to the overall warm and friendly ambiance of the place. The earthy lighting terracotta hanging lamps lend a starlit ambiance to the settings; the brick and marble floor design is a local artisan’s specialty. Anyone who stops by can see burst of tradition throughout the place and the experience is surly magnificent.

Hotel Facilities:

    * 144 Guest Rooms and Suites
    * Complimentary Airport Shuttle Service
    * Rent-a-Car
    * Concierge
    * Laundry Shop
    * The Executive Floor and Jasmine Floor offer additional facilities for our guests such as a Private Lounge Area, Business Center, Meeting Room and Butler Service.
    * Lyallpur Coffee Shop - Fine-dining Restaurant serving Pakistani, Continental Cuisine and Hi Tea with live music.
    * Xuelian Restaurant with Chinese, Japanese and Thai specialty Cuisines
    * Jharoka, Café and Ice Cream Parlour
    * The Seasonal Barbeque at the Basant Court featuring traditional provincial food with live music
    * Lobby Lounge serves Tea, Coffee and Light Snacks
    * Health Club
    * Swimming Pool
    * Pool Bar
    * Tennis Court
    * Squash Court
    * Gymnasium
    * Shopping Arcade
    * Conference/Events Centre
    * 24-Hour Business Centre
    * WI-FI Internet access
    * Flat Screen TV with International Channels
    * 24-Hour Forex
    * Room Service
    * Valet Parking
    * In House Laundry and Dry Cleaning
    * 24-hour Doctor on call
    * Power (240V / 3 pin square plugs / shaver sockets)
    * Faisalabad Serena Hotel pays particular care and attention towards the security and well-being of hotel guests. There has been an increase in security checks, up-gradation of equipment, with a revised Crisis Management Plan in place so as to tackle any unforeseen incident.

 Our Rooms and Suites

The Hotel has 140 beautifully appointed rooms and 4 suites, which are named Sandal, Sunflower, Orchid and Jasmine. All rooms are equipped with central air-conditioning/heating with individual controls, flat screen TV, radio, music, direct international telephone lines, WI-FI internet access, mini fridge and private bathrooms; all designed to provide the utmost in comfort and luxury, ensuring a relaxed and elegant stay every time.

All Our rooms offer:

    * Central Heating and Air Conditioning
    * Direct Dial Telephones
    * Flat Screen TV with a variety of Channels
    * Bath Amenities
    * Mini Bar with a variety of Drinks and Snacks
    * 24 hr Room Service
    * Valet, Laundry, Shoe-Shine
    * Hair Dryer and Safety Deposit Box
    * Complimentary  National Newspaper
    * Forex, Travel Desk and 24-hour on-call Medical Services

The Standard Rooms

King, Queen and Twin Beds, High Speed Internet Access, Smoking and Non-Smoking, Safe Deposit Box, Bathtub with Shower.

The Jasmine Suite

King Bed, Working Desk, High Speed Internet Access, Bathtub Shower, Safe Deposit Box, Sitting Room, Dining Table.

The Sunflower Suite

King Bed, Working Desk, High Speed Internet Access, Bathtub Shower, Safe Deposit Box, Sitting Room, Dining Table.

 

The Orchid Suite

King Bed, Working Desk, High Speed Internet Access, Bathtub Shower, Safe Deposit Box, Sitting Room, Dining Table.

Presidential Suite

King Bed, Powder Room, Working Desk, High Speed Internet Access, Bathtub Shower, Safe Deposit Box, Sitting Room, Dining Table.

Dining at the Faisalabad Serena Hotel

The Faisalabad Serena Hotel endeavors to offer guests a memorable experiences at its three different, quality restaurants offering traditional and contemporary preparations, multi-cuisine and specialty menus.

Xuelian Restaurant

Specializing in authentic Chinese and Thai cuisines, the Xuelian offers buffet and ‘A la Carte’ at lunch and dinner; where expert staff are always pleased to introduce the connoisseur to many of the finer culinary delights of China and Thailand.

Lyallpur Restaurant

Continental and Pakistani Cuisine at the Lyallpur Restaurant served in an elegant yet comfortable surrounding ensures a memorable culinary experience; offering Buffet Breakfast, Lunch, Hi tea and Dinner. Local and Continental Specialties are available from “A la Carte’ Menu as well. Open from 6.30 a.m till Midnight.

Jharoka, Bakery & Ice Cream Parlour

A tastefully decorated Pastry & Ice-Cream Parlour offers a selection of homemade breads, variety of hot and cold snacks and drinks, cakes, tarts and ice cream; either for takeaway or dine in.

Basant Food Court

The seasonal restaurant offers exotic delicacies straight from the grill. Barbeque in Basant Court is very famous amongst the elite of Faisalabad; served with traditional music and live cooking. The tasty and spicy delights are a major source of attraction for foreigners and locals alike.

Lobby Lounge

Located in the main lobby, open 24 hrs, serving refreshments; Tea, Coffee, Soft Drinks and light Snacks.

The Pool Deck

A choice of thirst quenching beverages and snacks are available after a workout at gymnasium or a dip in the pool.

Page Dining

Meetings, conferences and incentives

The Faisalabad Serena Hotel has its own dedicated Conference and Banquet facilities lavished with attributes of Islamic and Moorish excellence. The architectural splendors of these exquisite halls are a visual feast. Amazing materials, enhanced by spectacular design and proficient Craftsman have created an atmosphere of classic beauty. The meeting facilities have the following advantages:

    * The Naqqash Hall can accommodate up to 450 guests and can also be divided into three different halls.
    * Multan Hall can accommodate 40 people.
    * Chiniot Hall can accommodate 30 people.
    * Registration, Secretariat and Welcome Area
    * Adjacent halls for exhibitions, break-out sessions
    * A large Pre-Function Lobby
    * Business Support
    * Professional Conference and Events Catering.
    * Conference Themes and Ice-breaking Events
    * Complete Wedding Package

Weddings and honeymoons at the Faisalabad Serena Hotel

Faisalabad’s social venue of choice, the elegant Faisalabad Serena Hotel is one of Pakistan’s most prestigious wedding venues. Offering extensive grounds, a stand-alone social events centre, and a poolside reception area, the hotel also offers a complete wedding planning service, an unrivalled banqueting service, excellent guest accommodation packages and a choice of romantic honeymoon suites.

Wedding Options Include:

    * Your choice of wedding venue with wedding bower or stage
    * Provision of wedding cake
    * Your choice of themed wedding banquet
    * Pre-wedding cocktail reception
    * Sumptuous floral arrangements, bouquets and buttonholes
    * Cultural dance performance for you and your guests
    * Colourful range of guest entertainments
    * Photography and videoing of your special day
    * Special accommodation packages for the entire wedding party
    * Luxurious honeymoon suite

What to do and see in Faisalbad

Faisalabad Serena Hotel will not only satisfy the most discerning business traveler, it also provides an excellent base for intrepid adventure wishing to explore the Punjab province.

Places of interest include:

    * Raj Bridge across the River Chenab, a perfect example of the engineering that took place during the Colonial era.
    * Chiniot, the city of Artisans, is nearby with its shops selling traditional wood carvings and inlaid furniture.
    * A day trip to Khewra Salt Mines; get to visit the second largest salt mine in the world. A hot lunch is served at the location, before returning to Faisalabad.
    * A day trip can be arranged to Kalar Kahar Lake where beautiful breath taking views can be enjoyed as well as outside games and a picnic style hot lunch.
    * There are also a few monuments still fully erect in many parts of Faisalabad such as Gumti Water Fountain, Qaisery Gate (Entrance to the Eight Bazaars), Ghenta Ghar and various Sikh Gurudwaras and Hindu Mandirs still visible in the older part of the city.
    * Jinnah Gardens, one of the central parks of the city.
    * The Faisalabad Clock Tower, locally called "Ghanta Ghar", was one of the first main markets of Faisalabad and it is also the oldest area of the city.
    * Shopping malls are springing up in the city to meet the needs of a trendier generation "D Ground" is the second most important market after Ghanta Ghar. The area has been continually developing into a shopping area with many brands from all over the world. It is seen busiest at night when local people come out for an outing.
    * Faisalabad is famed for its textiles. Exporting grey cloth and value added materials; it has supplies to major home textile stores worldwide.

Travel Need to Know

Local area Information:

Seasons: Summer (May-August), Temperature: 35-49 degree Celsius
Autumn: (September – November), Temperature 15-35 degree Celsius
Winter: (December – February), Temperature 05-16 degree Celsius
Spring: (March – April), Temperature 15-30 degree Celsius.

Clothing suggestions

Summer: Pure Cotton
Winter: Warm Woollies
Autumn: Light Woollies
Spring: Mixed Clothing


Health caution: Use purified water
Currency: Pak Rupees

Family time at the Faisalabad Serena Hotel

We offer a wide range of family-friendly room options; children’s dining; baby-sitting, and plenty of entertainment for children of all ages.
Family accommodation

We can arrange for adjoining rooms for the accommodation of families. We can also provide additional beds, cots and baby-sitting services (prior notice appreciated).
Children’s meals

All our meals are generous buffet-styled presentations, with something to suit absolutely everyone. High-chairs can be provided, as can baby-friendly food. We are also delighted to offer slightly earlier children’s meals (as early as 12 noon and 6.30 pm) – tailored to suit your children.
Children’s entertainment

The hotel offers its own swimming pool (supervised by a qualified life-guard but not suited to small children other than under parental supervision) and a children’s paddling pool.

our offers

View all Special offers
Summer Vacation Package
Summer Vacation Package

Pakistani nationals enjoy special rates at Faisalabad Serena Hotel.

Package Includes: Buffet Breakfast for 2 in the restaurant, Airport transfers where applicable, Two children under 15 stay for free with parents (room only), Complimentary internet facility (in Northern Properties).
15% Special Discount: Food & Beverage, Laundry, Long Distance Calls and Rent-a-Car.
Terms & Conditions: Applicable for families only, Subject to taxes where applicable.

Corporate Social Responsibility

The CSR Programme at Serena is inspired and derived from His Highness Aga Khan’s vision of “Holistic development where organizations play an essential role in the provision of social services”. The CSR Programme at Serena is known as SEED (Serena Environmental and Educational Development Programme).

This Programme underpins a broad CSR response in the areas of Culture, Environment, Governance and Society. This programme follows the concept of an organization being a social enterprise where the business needs are synergized with the social outcomes. Serena encourages open and transparent business practices that are based on ethical values and respect for its employees, communities and the environment.

The social, developmental and operational activities of Serena are designed in such a manner that these activities deliver sustainable value to the society at large, as well as to shareholders. At Serena Corporate Social Responsibility goes far beyond the old concepts of philanthropy of the past which was just donating money to good causes at the end of the financial year - and is instead an all year round responsibility that Serena accepts for the environment around it, for the best working practices, for the engagement in the local communities and for the recognition that brand names depend not only on quality, price and uniqueness but on how, cumulatively, Serena interacts with companies’ workforce, community and environment. Now we are moving towards a challenging feature of our corporate responsibility, where at Serena the results are judged not just by the input but by the outcomes: the change we bring along in this world in which we live through our foot prints, and the contribution we make to reduce the sufferings around us.

Rates and Policies

January - December 2010
Standard US$ 296.00
Jasmine US$ 314.00
Executive US$ 320.00
Executive Suite US$ 370.00
Presidential Suite US$ 432.00

Our rates are inclusive of the following:

    * Provision of welcome drink
    * Buffet breakfast
    * Daily provision of fruit basket
    * Provision of mini-bar (all beverages complimentary)
    * Provision of daily newspaper
    * Free WiFi access
    * Spouse stays on a complimentary basis inclusive of provision of buffet breakfast
    * Use of Maisha Health Club and swimming pool.

 Our policy with regard to children

Children under the age of two who are sharing a room with their parents (or two responsible adults) are accommodated free.
Children aged between two and twelve, who are sharing a room with their parents, are charged at 50% of the adult rate. If the child requires its own room, however, 75% of the adult rate will be charged.
Young adults aged between 13 and 17 will be charged at 75% of the adult rate regardless of whether they are sharing the adults’ room or not.
Our general terms and conditions

All rates quoted are on a per room basis unless otherwise stated, and are inclusive of the relevant taxes, levies and service charge.
All rates are quoted net and are not commissionable to travel agents.
All rates are subject to the relevant taxes, levies and service charge. Where rates are affected by changes in government taxes, we reserve the right to pass on such increases to our clients.
These rates are subject to change without prior notice (although any rates quoted for confirmed bookings will be honoured).
During the high season period, a non refundable deposit equivalent to the cost of the first night's accommodation will be required to secure a booking.
No credit will be given for meals not taken (for pre-booked accommodation plans which include meals).
We regret that we are unable to accept personal cheques unless they have been cleared by us in advance of the arrival of the guest.
We accept the following credit cards: Visa, Access/ Master Card, American Express, JCB, Senator, Diners International as well as well as proprietary traveller’s cheques.